Question 1

What is AcademyAdmin, and who is it for?

Accepted Answer

A complete platform for running online academies and independent teaching — from circles and sessions to students, teachers and billing — in one system instead of scattered spreadsheets, messages and manual math. It suits both academies and independent teachers.

Question 2

How do I start and set up my academy?

Accepted Answer

Sign up by email or with Google, verify your email, then from Settings you complete your academy's details and set up the session and circle types and the statuses that fit your system (for groups, sessions and students). A short video inside each page walks you through its steps.

Question 3

How do I create my marketing page and share it?

Accepted Answer

You build it in clear steps with no design work, choose what people see about your academy, then get a ready link at academyadmin.com under your academy's name to share anywhere and take registrations directly.

Question 4

How do I invite admins, teachers, students and guardians?

Accepted Answer

Invite them individually by email, or create a shared invite link so a large group can join at once. Each person lands in their correct role with the right permissions automatically — no manual setup per user.

Question 5

Do I need to install an app from a store?

Accepted Answer

No. The platform runs straight from the browser, and you can add it to your phone's home screen (iPhone or Android) as a light web app — no app store.

Question 6

How do I build groups and assign supervision?

Accepted Answer

You build one-to-one groups (a single student) or group circles with several students, bring the right teachers and students together, and assign a supervisor to each group to follow it closely.

Question 7

What does a supervisor do?

Accepted Answer

Supervisors book supervision visits for active groups and write reports on them, to follow how sessions run and keep their quality.

Question 8

How do students rate their teachers?

Accepted Answer

A student rates their teacher monthly on a 1–5 scale with an optional comment, giving you a clear picture of each teacher's performance over time.

Question 9

How is attendance logged and hours counted?

Accepted Answer

You log attendance and absence each session, and its hours are counted automatically into the student's credit and the teacher's dues.

Question 10

How are teacher dues handled?

Accepted Answer

Each teacher's dues are calculated from their actual sessions and gathered into a salary invoice, so they're easy to total and settle.

Question 11

What roles are there and what does each see?

Accepted Answer

Five roles, each with its own portal and dashboard: the admin runs the academy, the supervisor follows scheduling and quality, the teacher manages their sessions and reports, the student sees their schedule and credit, and the guardian follows their children — and no one sees more than they should.

Question 12

Can I control each role's permissions?

Accepted Answer

Yes. You control them per role and per area: edit, view only, or no access — as precisely as your academy's organization needs.

Question 13

Can I tie a student's access to paid fees?

Accepted Answer

Yes. You can tie a student's access to the platform to their paid fees, so it pauses automatically when fees are unpaid and resumes once paid.

Question 14

Can guardians follow their children?

Accepted Answer

Yes. A guardian has their own access showing each child's schedule, attendance, credit and progress — with no access to running the academy.

Question 15

How does the 100-day free trial work?

Accepted Answer

You use every feature free for 100 days, with unlimited users and no payment card. The trial starts as soon as you verify your email, and near the end you choose a plan — your data and settings carry over as they are.

Question 16

Is there a permanent free plan?

Accepted Answer

The free offer is the 100-day trial with every feature. After it, you choose a paid plan to continue — and your data stays saved.

Question 17

How is my monthly price calculated?

Accepted Answer

Our model is simple: you pay per user per month — students, teachers, supervisors and admins, with guardians free — on graduated brackets where the per-user rate drops as your academy grows, plus a discount on annual billing. See current prices and estimate your cost on the pricing page.

Question 18

What payment methods are accepted?

Accepted Answer

Payments are made through Stripe by card. We don't offer another payment method, and your card details never pass through our servers.

Question 19

Can I cancel or change my plan?

Accepted Answer

Yes. You can cancel anytime and keep access until the end of the paid period. Upgrades take effect immediately, and reductions in seats apply at renewal.

Question 20

Is my data safe, and where is it kept?

Accepted Answer

AcademyAdmin is a registered German company, and your data is protected under German and EU law, with encryption and established safeguards.

Question 21

Why are payments handled through Stripe?

Accepted Answer

We rely on Stripe, one of the world's largest payment providers, so your financial details are processed directly by it and never pass through our servers — more security for you and your students.

Question 22

What languages does the platform support?

Accepted Answer

The product interface is in Arabic, English and German, with a native right-to-left layout for Arabic, and each user chooses their language. Direct support is available in multiple languages.

Frequently asked questions

Getting started & setup

Running your academy

Roles & permissions

Pricing & billing

Security, data & languages

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